Privacy Policy

Privacy Policy

Privacy and Cookie Statement Cloud86

Your privacy is very important to Cloud86. Because of this, we adhere to the relevant privacy laws and regulations, including the General Data Protection Regulation. This means that we:

  • Clearly record our purposes before we process your personal data, through this privacy statement;
  • Store as little personal data as possible and only the data that is necessary for our purposes;
  • Request explicit permission for the processing of your personal data, if permission is required;
  • Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us;
  • Respect your rights, such as the right to inspect, correct or delete your personal data processed by us;

Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the Cloud86 website with information that we gather about you..

If you have any questions or want to know exactly what we keep about you, please contact Cloud86.

Acces portal

With our portal you get access to a management environment where you can set, specify and change things for the website yourself. We keep a record of what you have done and when, so that there is proof of this.

For this we use your name and address details, payment details, e-mail address, telephone number, billing address and IP address. We need this because of the contract we have with you. We keep this information for up to six months after the end of the service to you.

Provide to third parties
We work with certain companies that may receive your above-mentioned personal data from us.

Handling the order

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment details, IP address, billing address, telephone number, name and address details and e-mail address. We need this because of the contract we have with you. We keep this information until your order has been completed. We keep certain customer data longer in connection with the statutory fiscal retention obligation.

Provide to third parties
We work with certain companies that may receive your above-mentioned personal data from us.

Sending newsletters

We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services.

We use your e-mail address for this. We do this on the basis of your permission. We keep this information until you cancel the subscription. You can cancel the subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.

Provide to third parties
We work with certain companies that may receive your above-mentioned personal data from us.

Contact Form

With the contact form you can ask us questions or make requests.

We use your e-mail address for this. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response.

Your account

You must first register for certain parts of our website. You must then provide information about yourself and choose a username. We use this to create an account, on which you can log in with that username and a self-selected password.

For this we use your IP address, telephone number, billing address, name and address details, e-mail address and payment details. We need this because of the contract we have with you. We keep this information for six months after you have closed the account.

We keep this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary at the website. You can change information via your account whenever you want.

Provide to third parties

We work with certain companies that may receive your above-mentioned personal data from us.

Disclosure to other companies or institutions

With the exception of the parties required to provide the above-mentioned services, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police require this when a crime is suspected).

Statistics

We keep statistics about the use of our website.

Our website includes social media buttons. The administrators of these services use this to collect your personal data.

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But we can also see that you are visiting us again.

When you visit our website for the first time, we show a notification with an explanation about cookies. We will ask for your consent for the use of these cookies.

You can disable the placing of cookies via your browser, but some things on our website will no longer work properly.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have concluded a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymise the IP addresses.

Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We constantly adjust security and pay close attention to what can go wrong.

Changes to this privacy statement

When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.

View, change and delete your data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Right of access: you have the right to view the personal data that we process about you;
  • Right to rectification: you have the right to correct or supplement the personal data that we process about you if they are incorrect or incomplete;
  • Right of objection: you can object to the processing of your personal data and to direct marketing;
  • Right to deletion: you can request us to delete your personal data;
  • Right to data portability: if technically possible, you have the right to have the personal data that we process about you transferred to a third party;
  • Right to restriction of processing: in some cases you can request to limit the processing of your personal data (whether or not temporarily), which means that we process less of your data.
  • Upon your request, we may ask you to identify yourself by sending a valid proof of identity, to ensure that you are the person to whom the personal data belongs. It is important that you protect your social security number and passport photo.

In principle, we will comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will notify you in good time.

To file a complaint

If you want to submit a complaint about the use of your personal data, you can send an e-mail to info@cloud86.io. We handle every complaint internally and communicate this further with you.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contactdetails

Cloud86 B.V.
Lavendelheide 21-108
9202PD Drachten
+31 58 2038374

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